[rt-users] Identifying an user

Jesse Vincent jesse at bestpractical.com
Wed Sep 23 11:25:17 EDT 2009




On Wed, Sep 23, 2009 at 11:21:04AM -0400, Mauricio Tavares wrote:
> 	When an email is sent to RT, how is an user uniquely identified? 
> EmailAddress and RealName?

Out of the box, it's by email address.



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