[rt-users] sqlite

[Mike Johnson]

Is it swap drive io??
 
I've had this happen when RT tries to process a large attachment... see if the mailbox it's pulling from has an email with a large attachment in it.
 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: 807.766.7331
Email: mike.johnson at normed.ca 
Technology assistance: email nosmhelpdesk at normed.ca 
Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat holidays: 
Off campus toll free 1-800-461-8777, option 8, or locally either 
(705)-662-7120 or (807)-766-7500


>>> Jesse Vincent <jesse at bestpractical.com> 23/09/2009 11:24 am >>>


> with 300 tickets on a machine running on xen, it's been unusable. took about
> 15 seconds just to show a ticket. the problem was disk io. underlying disk
> space was a hardware raid1 on SAS disks. now with mysql, it takes about 2
> seconds to show a ticket.

That still sounds really high. Do you perhaps have xen snapshots on or
something?
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