[rt-users] Instuctions on how to use Show Results

[Kevin Falcone]

On Wed, Sep 23, 2009 at 11:48:27AM -0400, Mike Johnson wrote:
>    Greetings,
> 
>    I have the RT essentials book, and I've searched the wiki.  I cannot find anywhere that
>    explains what the heck Show Results is ment for.  Can someone tell me what the heck this is??
> 
>    When I click it after I've viewed a ticket, I get to a search results screen showing no
>    tickets, with a "found" count of what the previous search had...
> 
>    One of my users does this and is annoyed at how it works.  Obviously he doesn't know how to
>    use it.... BUT I DONT EITHER!!!
> 
>    Can someone point me somewhere that explains the usage of the Show Results link?

That isn't the behavior I see on 3.8, it takes me back to the results
of the search (ie, run search, pick a ticket, use next to get another
ticket, click on show results and see the list again).
Its possible you've tickled a bug in your version of RT, but you
haven't given a full set of reproduction steps.

-kevin
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