[rt-users] RT <-> Trac integration

[Mathieu Longtin]

Create a custom field, then setup the "link values to" field to point to
Trac's ticket.

You can put an arbitrary URL in there that includes the value of your custom
field, your CF, in your case.

From: "Lander, Scott" <slander at hearstsc.com>
>
>  All,
>
>    I have a need to link together RT tickets and Trac tickets.
> Essentially, we do our change control within Trac.   So, in RT, I have a CF
> "Change Control", which, if  set, I would like to have it link to the Trac
> ticket.
>
>    The problem is that the two ticket numbers won't match, and trac ticket
> creation doesn't appear to allow you to set the ticket number (no
> surprise).
>
>     Can anyone think of anyway to do get the Trac ticket number back and
> auto create the link?
>
> Thanks
>
> Scott
>
>
>
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