[rt-users] How to change default HomepageSettings

Rui Vitor Figueiras Meireles rui-f-meireles at telecom.pt
Fri Sep 25 11:14:48 EDT 2009


It was that simple...

I though Configuration->Global->RT was the same as the Edit link at home page (which is root's preferences only).

Thank you. Resolved.



------------------------------

Message: 6
Date: Fri, 25 Sep 2009 07:21:08 +0200
From: Emmanuel Lacour <elacour at easter-eggs.com>
Subject: Re: [rt-users] How to change default HomepageSettings
To: rt-users at lists.bestpractical.com
Message-ID: <20090925052107.GB7045 at easter-eggs.com>
Content-Type: text/plain; charset=us-ascii

On Thu, Sep 24, 2009 at 06:53:21PM +0100, Rui Vitor Figueiras Meireles wrote:
> 
> I want to include 'My Admin Queues' in default HomepageSettings, so that when I create a user this option is already active.
> 
> Addind the marked line in /etc/rt3/initialdata does not help, since this file is no longer read (I guess).
> 
>     { Name => 'HomepageSettings',
>       Description => 'HomepageSettings',
>       Content =>
>       { 'body' => # loc
>         [ { type => 'system', name => 'My Tickets' },
> ---->     { type => 'component', name => 'My Admin Queues' }, <----
>           { type => 'system', name => 'Unowned Tickets' },
>           { type => 'component',  name => 'QuickCreate'},
>         ],
> 
> How can I set HomepageSettings?
> 

As a SuperUser, just go to web interface, Configuration->Global->RT at a
Glance, any change here will be the default for new users.






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