[rt-users] Per-queue signature? (warning: newbie q!)

[Ethan Benatan]

Greetings.  We've been using RT for years but I'm a newbie at administration, so
 please forgive the very basic question.

I'd like to set up a sig that gets used for every reply from a particular queue.
(it's an anti-phishing thing).  We have many techs who touch this queue, and
some of them also touch other queues, so using the personal sig setting is not a
good solution.  (Also, we'd like to be able to quickly change it for the entire
queue, to help get the word out about threats or attacks.)

I can set up autoreplies so I have a very basic understanding of scrips and
templates, but I am not sure how to go about this, and I am not yet up the
learning curve enough to figure it out from the docs on the wiki or the past
threads here.  Help?

Thanks,

Ethan