[rt-users] Problem setting up RT-mailgate

Cobus cobus7 at ananzi.co.za
Sat Sep 26 01:25:10 EDT 2009


Hi, please can someone help me.

 

When I send an email to my newly setup RT server, there seems to be a
miscommunication between the email and the RT software.  Can anybody assist
me please?

 

I'm running Ubuntu server

 

Alias setup:

rt: "|/usr/bin/rt-mailgate --queue villas --action comment --url
http://cat.getmyip.com"

 

/var/log/mail.log:

Sep 25 19:54:19 cat postfix/local[17571]: C8C87BEE001:
to=<rt at cat.getmyip.com>, relay=local, delay=0.5, delays=0.18/0.01/0/0.31,
dsn=4.3.0, status=deferred (temporary failure. Command output: An Error
Occurred =================  404 Not Found )

 

My rt-mailgate is in /usr/bin 

 

whereis request-tracker3.6: 

request-tracker3: /etc/request-tracker3.6 /usr/share/request-tracker3.6

 

Thanks, Cobus

 

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