[rt-users] Problem setting up RT-mailgate

[Jerrad Pierce]

> rt: "|/usr/bin/rt-mailgate --queue villas --action comment --url
> http://cat.getmyip.com"
..
> Sep 25 19:54:19 cat postfix/local[17571]: C8C87BEE001:
> to=<rt at cat.getmyip.com>, relay=local, delay=0.5, delays=0.18/0.01/0/0.31,
> dsn=4.3.0, status=deferred (temporary failure. Command output: An Error
> Occurred =================  404 Not Found )

And can you access RT at http://cat.getmyip.com from the machine
itself? It would seem not, that's what you need to fix, tell
rt-mailgate where RT really is.

The probable problem is that the server cannot resolve its own name.

> whereis request-tracker3.6:
If you're setting up a new installation you shouldn't really be
installing 3.6, Ubuntu packages be damned.