[rt-users] Update owner before comment
Bastian Ballmann
ballmann at patronas.de
Mon Sep 28 09:42:57 EDT 2009
Hi list,
in the Ticket/Update view one can set a new owner and add a comment,
but the comment is added before the new owner is set.
Can I modify this behaviour? I want RT to first update the owner and
than set the comment and execute Scrips.
If this cannot be done with configuration or callbacks please point me
to a piece of source code where I can modify this.
Thanks in advance & have a nice day
Basti
--
Bastian Ballmann
PATRONAS Financial Systems GmbH
Schnewlinstr 4
79098 Freiburg
fon +49 (0)761 400688-19
fax +49 (0)761 400688-50
ballmann at patronas.de
http://www.patronas.de
Amtsgericht Freiburg, HRB 7212
Geschäftsführung: Heribert Steuer, Carsten Osswald
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