[rt-users] Scrip to send original ticket request contents upon resolve

[Rich West]

I'm having trouble locating exactly how to do this, but I was looking
for a way to create a script (or process) to sent the "resolved" email
message which includes the original ticket content at the end of the
message.

I thought about modifying the current scrip since the 11 queues we have
all want this change, but I'm not exactly sure how it would be coded
within the web interface..

-Rich