[rt-users] How does RT mail?

Mike Johnson Mike.Johnson at NorMed.ca
Wed Sep 30 15:57:04 EDT 2009


I believe RT executes the send mail command...
 
Do like you would for any program...
 
replace sendmail with a wrapper sendmail that calls sendmail :P but
before it calls it, it logs how it calls it to a log file :D
 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: 807.766.7331
Email: mike.johnson at normed.ca 
Technology assistance: email nosmhelpdesk at normed.ca 
Technology Emergency Contact (TEC) Mon-Fri, 8am to 5pm excluding stat
holidays: 
Off campus toll free 1-800-461-8777, option 8, or locally either 
(705)-662-7120 or (807)-766-7500


>>> "Roode, Eric" <eroode at barrack.com> 30/09/2009 3:49 pm >>>
Hello all,
 
    We are having a problem whereby messages sent by RT to addresses
outside our domain are failing, whereas messages sent via sendmail at
the command line are succeeding.
 
    How can I see the command that RT is constructing and executing to
send mail, so that I can attempt to reproduce and diagnose this
problem/

Thanks,

Eric J. Roode
Senior Enterprise Developer
Barrack, Rodos & Bacine
(215) 963–0600

 
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