[rt-users] RT WYSIWYG issue

Jesse Vincent jesse at bestpractical.com
Mon Apr 5 14:19:15 EDT 2010




On Sun, Apr 04, 2010 at 08:26:16PM -0700, Potla, Ashish Bassaliel wrote:
> Hi
> We are seeing some issue when commenting for a ticket in RT system.
> If we use 'tab' key, it send multiple emails (in this case we got almost 30 emails) for the ticket's response to all the members.
> (We are glad, the user didn't used more than 30 words to close this ticket:))

That seems...somewhat impossible. Can you set RT's log level to debug and capture the log while you do this? 
(Also, please don't CC rt-users at two different domains. you'll end up creating duplicate messages)


> 
> 
> Is there a fix for this from anyone?
> 
> 
> 
> Thanks in Advance,
> 
> -Ashish
> 

> 
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