[rt-users] RT WYSIWYG issue
Jesse Vincent
jesse at bestpractical.com
Mon Apr 5 14:19:15 EDT 2010
On Sun, Apr 04, 2010 at 08:26:16PM -0700, Potla, Ashish Bassaliel wrote:
> Hi
> We are seeing some issue when commenting for a ticket in RT system.
> If we use 'tab' key, it send multiple emails (in this case we got almost 30 emails) for the ticket's response to all the members.
> (We are glad, the user didn't used more than 30 words to close this ticket:))
That seems...somewhat impossible. Can you set RT's log level to debug and capture the log while you do this?
(Also, please don't CC rt-users at two different domains. you'll end up creating duplicate messages)
>
>
> Is there a fix for this from anyone?
>
>
>
> Thanks in Advance,
>
> -Ashish
>
>
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