[rt-users] merge users(?)
who else
bogey_63 at yahoo.com
Wed Apr 7 01:06:38 EDT 2010
Hi,
yes, i did, i gave the see/modify right to every staff member and also to
every group. But this didn't work. It doesn't matter at all, which rights
the user/group has, i can only see the headline (custom fields) and nothing
below. Like there isn't any custom field... ;-(
Please correct me, if i am incorrect:
The staff members need the right to See and to Modify the customfield. This
is, what i have done. Whether i give the rights to the group and/or to the
user doesn't matter. Is there any other setting, where i can make sure, that
custom fields are being shown?
RT3.8.2, RTFM 2.4.1
Thanks
w_e
Potla, Ashish Bassaliel wrote:
>
> Hi,
>
> Have you given ModifyCustomfield right for requestor (or Everyone for that
> matter) in the GroupRights page of the Customfield?
>
> -Ashish
>
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