[rt-users] merge users(?)

who else bogey_63 at yahoo.com
Wed Apr 7 01:06:38 EDT 2010

yes, i did, i gave the see/modify right to every staff member and also to
every group. But this didn't work. It doesn't matter at all, which rights
the user/group has, i can only see the headline (custom fields) and nothing
below. Like there isn't any custom field... ;-(

Please correct me, if i am incorrect:

The staff members need the right to See and to Modify the customfield. This
is, what i have done. Whether i give the rights to the group and/or to the
user doesn't matter. Is there any other setting, where i can make sure, that
custom fields are being shown?

RT3.8.2, RTFM 2.4.1


Potla, Ashish Bassaliel wrote:
> Hi,
> Have you given ModifyCustomfield right for requestor (or Everyone for that
> matter) in the GroupRights page of the Customfield?
> -Ashish
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