[rt-users] find time span between dates

[Steven Platt]

Hi,

Is there a way to report the difference between RT dates (Created &
Started), either in the standard or advanced search? 

I'm looking to generate a report to reflect how rapidly requests are
addressed by our support staff.

Many thanks

Steve
[RT v3.6.2]

Dr Steven Platt
Bioinformatician
Statistics, Modelling and Bioinformatics
Health Protection Agency
Centre for Infections
London
www.hpa.org.uk/bioinformatics



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