[rt-users] find time span between dates

Steven Platt Steven.Platt at hpa.org.uk
Fri Apr 16 08:11:40 EDT 2010


Is there a way to report the difference between RT dates (Created &
Started), either in the standard or advanced search? 

I'm looking to generate a report to reflect how rapidly requests are
addressed by our support staff.

Many thanks

[RT v3.6.2]

Dr Steven Platt
Statistics, Modelling and Bioinformatics
Health Protection Agency
Centre for Infections

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