[rt-users] ARF parsing with RT?

Jesse Vincent jesse at bestpractical.com
Fri Apr 16 11:20:47 EDT 2010




On Fri, Apr 16, 2010 at 09:19:41AM -0430, Luis E. Muñoz wrote:
> On Fri, 2010-04-16 at 11:29 +0100, Howard Jones wrote:
> > Has anyone done any work on integrating ARF parsing into RT?
> > 
> > http://www.mipassoc.org/arf/
> > 
> > Seems like something useful for an abuse desk.
> 
> Yes, it would. You might want to take a look at Mail::Abuse for a
> potential starting point.
>

We've actually done some work on ARF parsing for a client, but don't have anything we're currently able to release. It's very doable and is, indeed, a natural fit for RT.

-Jesse 



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