[rt-users] Queues not showing/updating in QuickCreate box

Carlos Garcia Montoro cgarcia at ific.uv.es
Mon Apr 19 06:21:39 EDT 2010


When a queue is just created, it is not shown sometime. Try to log out 
(perhaps close your browser) and then log in.

Cheers,
Carlos

Nick Irvine wrote:
> I've just changed the name of the General queue to "Triage", but this is 
> not reflected in the Quick Create box in RT at a Glance, nor in the "New 
> Ticket in [Combo box]" at the top.  Also, I can't select any other 
> Queues in either of these.  If I create a new ticket, it does in fact 
> end up in the Triage Queue.
> 
> Using 3.8 in from Ubuntu Karmic.

-- 
  _______ _______________________________________________________________
| __ __ | Carlos García Montoro                    Ingeniero Informático
|_\_Y_/_| Instituto de Física Corpuscular         Centro Mixto CSIC - UV
|\_] [_/| Servicios Informáticos
|  [_]  | Edificio Institutos de Investigación        cgarcia at ific.uv.es
|C S I C| Apartado de Correos 22085 E-46071 Valencia  Tel: +34 963543706
|_______| España / Spain                              Fax: +34 963543488
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