[rt-users] Queues not showing/updating in QuickCreate box

Nick Irvine nicki at artonagroup.com
Tue Apr 20 13:15:21 EDT 2010


Right you are sir.  Thanks very much.

Nick Irvine
IT and Network Administrator
Artona Group

On 04/19/10 03:21, Carlos Garcia Montoro wrote:
> When a queue is just created, it is not shown sometime. Try to log out
> (perhaps close your browser) and then log in.
>
> Cheers,
> Carlos
>
> Nick Irvine wrote:
>> I've just changed the name of the General queue to "Triage", but this
>> is not reflected in the Quick Create box in RT at a Glance, nor in the
>> "New Ticket in [Combo box]" at the top. Also, I can't select any other
>> Queues in either of these. If I create a new ticket, it does in fact
>> end up in the Triage Queue.
>>
>> Using 3.8 in from Ubuntu Karmic.
>



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