[rt-users] TransactionBatch - AddCustomFieldValue

[Raed El-Hames]

Can you send us the scrip so we can look at for you, include your 
condition and action ..
Also can you reiterate what you are trying to achieve , from your 
previous thread it seems to me you want a custom field to always have 
the same value, if this is the case then I would hide it from the form 
to begin with, which would be the easiest way of dealing with this.

Regards;
Roy

 

 



Sergio Charpinel Jr. wrote:
> Sorry, It is getting executed, but the custom field is changing twice too.
> I need my scrip executing after the custom fields updates. Is this 
> possible? Or is there another way to do this?
>
> 2010/4/19 Raed El-Hames <rfh at vialtus.com <mailto:rfh at vialtus.com>>
>
>
>     Sergio Charpinel Jr. wrote:
>
>         Thanks for your answers.
>         Actually, I wanna change a custom field based in a change of
>         another one. So, trying what Raed said, I wrote a Custom
>         Condition to verify if it is a custom condition change.
>         But I had the same problem.. When I update via Web interface,
>         the Custom Field is changed twice, in TransactionCreate, and
>         in Transactionbatch the scrip is not executed.
>
>     Do you know why the (Transactionbatch) scrip is not executed ?? is
>     there any perl errors ? have you checked the logs
>
>     Roy
>
>
>         Any ideas?
>
>
>
>
>
>
> -- 
> Sergio Roberto Charpinel Jr.