[rt-users] Spreadsheet Custom Fields not Aligned.

William Graboyes william.graboyes at theportalgrp.com
Tue Apr 20 10:46:45 EDT 2010


Jesper,

Thanks for the help on that one.  I'll give it a shot as soon as I get to
work.

On Apr 20, 2010 12:18 AM, "Jesper Henriksen" <jesper at catnet.dk> wrote:

On Mon, Apr 19, 2010 at 05:03:10PM -0700, William Graboyes wrote:
> We just upgraded our RT system t...
I ran into that very same problem yesterday, but luckily I did manage to
find a post that explains a workaround:
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg24057.html

Essentially you need to edit /opt/rt3/share/html/Search/Results.tsv line
110. Change it from

foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$a} }
keys %cf_name_to_pos ) {

.. to ..

foreach my $name ( sort { $cf_name_to_pos{$a} <=> $cf_name_to_pos{$b} }
keys %cf_name_to_pos ) {

Works for us.

--
Jesper Henriksen


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