[rt-users] CommandByMail question on Status values

Kenneth Crocker kfcrocker at lbl.gov
Tue Apr 20 14:20:10 EDT 2010


To list,

I have added a couple new values for the Status field via the
RT_SiteConfig.pm file.  However, when I try to update a ticket with one of
those new values, the update is rejected.

Question: How can I update CommandByMail to allow those new Status values?

Thanks.

Kenn
LBNL
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100420/ea123575/attachment.htm>


More information about the rt-users mailing list