[rt-users] Loggin in RT.

H Manohar Rayker manohar.r at glowtouch.com
Thu Apr 22 03:59:35 EDT 2010


Hi,

 

How can I log every operations happening in background in RT? Right now I
get only the logs of the cleaned up sessions which I would be doing once a
month. Nothing more than that.

 

Also is there a way to have a persistant log file so that even if you
restart the web server the log file wont terminate in between . i.e, when I
refer the apache.error file I get the following entries.

 

 

[Wed Aug 19 17:56:03 2009] [info] [client 192.168.0.145] (32)Broken pipe:
client stopped connection before rwrite completed

[Wed Aug 19 17:56:03 2009] [debug] Apache.c(364): (32)Broken pipe: mod_perl:
rwrite returned -1 (fd=3, B_EOUT=8)\n

[Wed Aug 19 19:14:59 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:16:21 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:16:25 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:17:31 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:17:43 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:19:30 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:21:48 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:23:06 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:24:23 2009] [error] Log file '/opt/rt3/var/log/rt.log'
couldn't be written or created.\n RT can't run. at /opt/rt3/bin/../lib/RT.pm
line 318.\n

[Wed Aug 19 19:24:23 2009] [info] [client 192.168.0.145] (32)Broken pipe:
client stopped connection before rflush completed

 

After this I cleaned up the old sessions of RT and then RT logging starts
fine. Is there way to combine these events in RT log instead of apache.error
file?

 

Thanks

Manohar

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