[rt-users] GPG issue on RHEL5 + RT 3.8.7

Jeffrey Fearn jfearn at redhat.com
Thu Apr 22 19:44:37 EDT 2010


Hi Ruslan, thanks for the input ... <sigh> ... it's more stupid than 
this though. There was a fake user created with a typo in the user name, 
and I was checking the typo account instead of the real account ... >_< 
... works fine when you check the right account!

Cheers, Jeff.

Ruslan Zakirov wrote:
> Also, I think it may be trust level of the key. RT doesn't force any
> trust levels and you have to maintain it yourself or use "always
> trust" mode.
> 
> On Fri, Apr 23, 2010 at 12:04 AM, Ruslan Zakirov
> <ruslan.zakirov at gmail.com> wrote:
>> Jeffrey,
>>
>> Can you enable debug logging and send us more info from the log? GnuPG
>> is quiet noisy.
>>
>> On Thu, Apr 22, 2010 at 11:22 AM, Jeffrey Fearn <jfearn at redhat.com> wrote:
>>> Jeffrey Fearn wrote:
>>>> Hi, I'm testing the GPG stuff on RHEL5 + RT 3.8.7, mainly for signature
>>>> verification, but I'm getting the following error:
>>>>
>>>> Apr 22 16:53:01 rt-stage RT: logger for 'dude at exampls.com': gpg: error
>>>> reading key: public key not found
>>>> (/usr/lib/perl5/vendor_perl/5.8.8/RT/Crypt/GnuPG.pm:2077)
>>>>
>>>> I added the "logger for 'dude at exampls.com':" string just to make sure the
>>>> email was being set properly.
>>> Just a note that the email address got munged hiding the real one used, it
>>> matches on the server :}
>>>
>>> Cheers, Jeff.
>>>
>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>>> Buy a copy at http://rtbook.bestpractical.com
>>>
>>
>>
>> --
>> Best regards, Ruslan.
>>
> 
> 
> 


-- 
Jeff Fearn <jfearn at redhat.com>
Software Engineer
Engineering Operations
Red Hat, Inc
Freedom ... courage ... Commitment ... ACCOUNTABILITY



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