[rt-users] Can't locate object method "_Accessible"

CLOSE Dave (DAE) Dave.Close at us.thalesgroup.com
Thu Apr 22 12:59:16 EDT 2010

No clues? Do I need to give up on RT?

A couple of days ago, I wrote:
> My server is running Fedora 8 and was running RT 3.6.5 ok. Most files
> were located in /usr/share/rt3. I have just upgraded to RT 3.8.7 and
> changed the installation directory to /opt/rt3. All references in
> /etc/httpd/conf*/* have been changed to refer to /opt/rt3 but the
> /usr/share/rt3 directory is still present. RT is running on port 8080 to
> avoid conflict with another application.
> After the upgrade, RT refuses to run. The log shows this message:
> [Fri Apr 16 15:04:34 2010] [error] [client] Can't locate
> object method "_Accessible" via package "SubscribeDashboard" (perhaps
> you forgot to load "SubscribeDashboard"?) at
> /usr/lib/perl5/vendor_perl/5.8.8/DBIx/SearchBuilder/Record.pm line
> 423.\nCompilation failed in require at /opt/rt3/bin/../lib/RT.pm line 443.\n
> Looking around online, I don't find this specific message referenced
> anywhere. However, similar messages with other methods are quoted. The
> general idea seems to be that something isn't up-to-date as expected. So
> I've run "yum update" on the server and updated everything. I then used
> cpan to update File::Temp since the repositories don't seem to be
> current for that module. After restarting the web server (Apache 2), RT
> still fails in exactly the same way.
> Obviously, I'm still missing something simple. Can anyone tell me what?
Dave Close

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