[rt-users] Forward to queue question

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Fri Apr 23 12:21:34 EDT 2010

On Fri, Apr 23, 2010 at 12:14, Chris Hall <hiro24 at gmail.com> wrote:
> thanks for the speedy reply.
> That's actually how I have it set now, and it works, but like I said, at the
> top it gives a faulty "permission denied".
That's because RT shows you a ticket after it's been updated.
You've just moved it someplace you no longer have read access.
There may be some extension somewhere to let you redirect after
the update, or you could build one.

> to set?  when root moves a ticket, no permission denied errors are
> displayed.
Root is root, and generally only worth referencing *if* he experiences
errors :-P

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