[rt-users] Simple search for nobody broken in 3.8.6?

William Graboyes william.graboyes at theportalgrp.com
Fri Apr 23 14:21:05 EDT 2010

Hi Jerrad,

We are using 3.8.7, and the following query runs on the dashboard of every
service desk tech:

 Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')

Works as expected.

(Note we have not made any changes to this since 3.8.2).

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