[rt-users] RT-Users Digest, Vol 73, Issue 36 Can't call method "as_string"
redssr at linuxmail.org
redssr at linuxmail.org
Tue Apr 27 03:00:37 EDT 2010
Hello,
Is anybody going to reply me????????????????
Awaiting for reply.
Thanks and regards,
SSR
+919372525408
Message: 2
Date: Thu, 15 Apr 2010 07:43:07 -0400
From: redssr at linuxmail.org
To: rt-users at lists.bestpractical.com, falcone at bestpractical.com
Subject: Re: [rt-users] Can't call method "as_string" (Kevin Falcone)
Message-ID: <8CCAAA7F36F73C0-1600-B48A at web-mmc-m03.sysops.aol.com>
Content-Type: text/plain; charset="us-ascii"
Hello,
Mr. Kevin,
First of all i am very very sory for the late reply.
Appreciable Thanks for your immediate reply. According to your suggestion i
can't change the setting in the file as it will require to change settings in my
AD server and my seniors are not allowing to do me so.
Is there any other way to solved this issue.
Thanks in Advance for the same.
Regards,
SSR
+919372525408
Message: 4
Date: Wed, 3 Mar 2010 10:08:09 -0500
From: Kevin Falcone <falcone at bestpractical.com>
Subject: Re: [rt-users] Can't call method "as_string"
To: rt-users at lists.bestpractical.com
Message-ID: <20100303150809.GB755 at jibsheet.com>
Content-Type: text/plain; charset="us-ascii"
On Wed, Mar 03, 2010 at 12:46:10AM -0500, redssr at linuxmail.org wrote:
> I'm new to RT and Perl, but with some good skills with Linux.
> Can't call method "as_string" on an undefined value at/opt/rt3/local/plugi=
> ns/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pmline 100
> 'group' =3D> 'svn Users',
> 'group_attr' =3D> 'svn Users',
I doubt the group and the group_attr are both named 'svn Users' and
you're generating invalid group search syntax.
-kevin
Message: 4
Date: Wed, 03 Mar 2010 00:46:10 -0500
From: redssr at linuxmail.org
Subject: [rt-users] Can't call method "as_string"
To: rt-users at lists.bestpractical.com
Message-ID: <8CC88ABF6733901-1E20-356E at web-mmc-m01.sysops.aol.com>
Content-Type: text/plain; charset="us-ascii"
I'm new to RT and Perl, but with some good skills with Linux.
1) I Have installed successfully RT, logging on with no errors with local u
sers end logging on successful
2)But when i login the url with A D credentials it gives me the bellow err
or. on the browser
Can't call method "as_string" on an undefined value at/opt/rt3/local/plugi=
ns/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pmline 100
for first time, but when i refreshes the same page i gets the login
successf
ully for the same. This happens every time when i login after logoff.
Here goes the extra information.
------------------
Installed versions
------------------
Windows 2000 AD
Centos 5.4 on RT server
R T 3.8.7
RT-Authen-ExternalAuth-0.08
mod_perl-2.0.4-6.el5
bellow are the rt logs
tail -f /var/log/rt/rt.log
[Thu Feb 25 09:13:45 2010] [debug]: Attempting to use external auth servic
e: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/Ex
ternalAuth.pm:64)
[Thu Feb 25 09:13:45 2010] [debug]: Calling UserExists with $username (sha
ilesh.raitole) and $service (My_LDAP) (/opt/rt3/local/plugins/RT-Authen-Ex
ternalAuth/lib/RT/Authen/ExternalAuth.pm:105)
[Thu Feb 25 09:13:45 2010] [debug]: UserExists params:
username: shailesh.raitole , service: My_LDAP (/opt/rt3/local/plugins/RT-A
uthen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)
[Thu Feb 25 09:13:45 2010] [debug]: LDAP Search =3D=3D=3D Base: dc=3Dvirt
ual,dc=3Dcom =3D=3D Filter: (&(&(ObjectCategory=3DUser)(ObjectClass=3DPers
on))(samaccountname=3Dshailesh.raitole)) =3D=3D Attrs: l,cn,st,mail,sAMAcc
ountName,india,streetAddress,postalCode,telephoneNumber,samaccountname,sAM
AccountName (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/E
xternalAuth/LDAP.pm:304)
[Thu Feb 25 09:13:45 2010] [debug]: Password validation required for servi
ce - Executing... (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Au
then/ExternalAuth.pm:155)
[Thu Feb 25 09:13:45 2010] [debug]: Trying external auth service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth
/LDAP.pm:16)
[Thu Feb 25 09:13:45 2010] [debug]: LDAP Search =3D=3D=3D Base: dc=3Dvirt
ual,dc=3Dcom =3D=3D Filter: (&(samaccountname=3Dshailesh.raitole)(&(Object
Category=3DUser)(ObjectClass=3DPerson))) =3D=3D Attrs: dn (/opt/rt3/local/
plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:43)
[Thu Feb 25 09:13:45 2010] [debug]: Found LDAP DN: CN=3Dshailesh raitole,C
N=3DUsers,DC=3Dvirtual,DC=3Dcom (/opt/rt3/local/plugins/RT-Authen-External
Auth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)
Browser error
Can't call method "as_string" on an undefined value at/opt/rt3/local/plugi
ns/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pmline 100.
The rt logs after refreshing the same url are as follows;'
tail -f /var/log/rt/rt.log
[Thu Feb 25 09:18:18 2010] [debug]: Reloading RT::User to work around a bu
g in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/
html/Callbacks/ExternalAuth/autohandler/Auth:14)
Browser: successful login
Bellow are the configuration of my pem files.
vim /opt/rt3/etc/RT_SiteConfig.pm
#Set( $rtname, 'ssr.com');
#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
Set( $rtname, 'ssr.com');
Set($Organization, 'ssr');
Set($CorrespondAddress , 'ssr at ssr.com');
Set($CommentAddress , 'ssr at ssr.com);
Set($Timezone , 'Asia/Calcutta');
Set($UseFriendlyFromLine , 1);
Set($FriendlyFromLineFormat , "\"%s\" <%s>");
Set($UseFriendlyToLine , 1);
Set($FriendlyToLineFormat, "\"%s Ticket #%s\":;");
# THE DATABASE:
Set($DatabaseType, 'mysql');
Set($DatabaseHost , 'localhost');
Set($DatabaseRTHost , 'localhost');
Set($DatabaseUser , 'local');
Set($DatabasePassword , 'localpass');
Set($DatabaseName , 'rt3');
Set($OwnerEmail , 'root');
Set($RTAddressRegexp , '^rt\@ssr.com$');
Set($NotifyActor, 1);
Set($SendmailArguments , '-oi -t -f"<ssr at ssr.>"');=20
Set($MaxAttachmentSize , 10000000);
# THE WEBSERVER:
Set($WebPath , "/ticket");
Set($WebBaseURL , "http://rt.ssr.com");
# Log Path
Set($LogToFile , 'debug');=20
Set($LogDir , '/var/log/rt');
Set($LogToFileNamed , "rt.log");
Set(@Plugins, qw(
RT::Authen::ExternalAuth
));
require "/opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.p
m";
Set($AutoCreate, {Privileged =3D> 1});
Set($AuthMethods, ['LDAP', 'Internal']);
1;
vim /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm
Set($ExternalAuthPriority, [ 'My_LDAP' ] );
Set($ExternalInfoPriority, [ 'My_LDAP' ] );
Set($ExternalServiceUsesSSLorTLS, 0);
Set($AutoCreateNonExternalUsers, 0);
Set($ExternalSettings, {=20
'My_LDAP' =3D> {
=20
'type' =3D> 'ldap',
'server' =3D> 'AD.example.com',
'user' =3D> 'svn',
'pass' =3D> 'xxxxxxx',
'base' =3D> 'dc=3Dexample,dc=3Dcom'
,
=20
'filter' =3D> '(&(ObjectCategory=3DUs
er)(ObjectClass=3DPerson))',
=20
d_filter' =3D> '(userAccountControl:1.2.
840.113556.1.4.803:=3D2)',
=20
=20
# 'tls' =3D> 0,
# 'ssl_version' =3D> 3,
'net_ldap_args' =3D> [ version =3D> 3
],
'group' =3D> 'svn Users',
'group_attr' =3D> 'svn Users',
'attr_match_list' =3D> [ 'Name', 'EmailAddres
s' ],
#'attr_map' =3D> { 'Name' =3D> 'sAMAcc
ountName',
'attr_map' =3D> { 'Name' =3D> 'samacco
untname',
'EmailAddress' =3D> 'm
ail',
#'Organization' =3D>
'physicalDeliveryOfficeName',
'RealName' =3D> 'cn',
'ExternalAuthId' =3D>
'sAMAccountName',
'Gecos' =3D> 'sAMAccou
ntName',
'WorkPhone' =3D> 'tele
phoneNumber',
'Address1' =3D> 'stree
tAddress',
'City' =3D> 'l',
'State' =3D> 'st',
'Zip' =3D> 'postalCode
',
'Country' =3D> 'india'
}
}
}
);
1;
Any suggestion, are appreciate.
Thanks and Regards,
SSR
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