[rt-users] RT 3.8 Active Directory integration and single

Eugene M. Evans EMEvans at heapy.com
Tue Aug 10 20:23:07 EDT 2010

Thank you very much for the advice.  I am now able to authenticate using
LDAP when I log a new user into the RT web interface.  I followed your
suggestion to use the full DN in the value for both the 'user' and
'group' attributes.
'user' => 'cn=John Doe,ou=Some_Ou,dc=example,dc=local',
'group' => 'cn=Some_Group,ou=Some_Ou,dc=example,dc=local',
 instead of 
'user' => 'cn=jdoe,ou=Some_Ou,dc=example,dc=local',
'group' => 'cn=Some_Group,ou=Some_Ou,dc=example,dc=local',
>Another question would be, did you attempt the telnet from the RT box?

Yes, I did and was able to.

Thanks again,

Gene Evans


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