[rt-users] Scrip assigning owner based on Subject or Body
jrummel at imapp.com
Thu Aug 12 12:00:10 EDT 2010
Worked perfectly. Thanks!
Torsten Brumm-3 wrote:
> Try this: http://wiki.bestpractical.com/view/SetOwnerAndQueueBySubject
> 2010/8/11 Jonathan Rummel <jrummel at imapp.com>
>> Hi all,
>> All I want to do is assign owner 'jrummel' to a ticket if the word
>> or 'Tips' appears anywhere in the Subject or Body when the ticket is
>> created. Can anyone help me out with the code for this please?
>> RT 3.6.5 MySQL
>> View this message in context:
>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
> Torsten Brumm
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
View this message in context: http://old.nabble.com/Scrip-assigning-owner-based-on-Subject-or-Body-tp29411576p29420284.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
More information about the rt-users