[rt-users] Can't locate RT/Condition/.pm

Kevin Falcone falcone at bestpractical.com
Sun Aug 15 09:35:07 EDT 2010


On Sun, Aug 15, 2010 at 02:14:36AM -0700, Dylan Choi wrote:
> Hello,
> 
> I'm currently running RT(3.6.6) and trying to upgrade system hardwares
> as well as RT itself. I have setup a latest RT(3.8.8) on my brand new
> system and with just fresh setup, it works fine. However, since I've
> restored dumped mysql data from RT 3.6.6 and upgraded database scheme
> using "upgrade-mysql-schema.pl", httpd always fails to start. Below is
> the error messages in error_log and there are no errors in rt.log
> (..../rt3/var/log/rt.log). I'm really trying to figure out why perl
> can't locate RT::Condition modules when httpd starts. Please shed some
> lights on me. Thanks !

One of your scrips has a blank condition, you'll need to find it and
fix it.

-kevin

> I'm running RT 3.8.8 with following packages.
> - CentOS 5.5
> - httpd-2.2.3-43
> - mod_perl-2.0.4-6
> - mysql-5.0.77-4
> 
> --------------- error_log
> [Sun Aug 15 08:28:28 2010] [error] Require of RT::Condition::
> failed.\nCan't locate RT/Condition/.pm in @INC (@INC contains:
> /data/www/rt3/bin/../local/lib /data/www/rt3/bin/../lib
> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl
> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl
> /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
> /etc/httpd) at (eval 1326) line 3.\n\nCompilation failed in require at
> (eval 2) line 1.\n
> [Sun Aug 15 08:28:28 2010] [error] Can't load Perl file:
> /data/www/rt3/bin/webmux.pl for server foo.mydomain.com:0, exiting...
> ----------------
> 
> -Dylan
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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