[rt-users] Can't locate RT/Condition/.pm

Dylan Choi choiza at gmail.com
Sun Aug 15 14:19:17 EDT 2010


Thanks a bunch Kevin. Finally, httpd runs on the system and I was able
to see all the data from my old machine after I ran below sql.

delete from Scrips where ScripCondition=0;

Thanks,
Dylan

On Sun, Aug 15, 2010 at 6:35 AM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Sun, Aug 15, 2010 at 02:14:36AM -0700, Dylan Choi wrote:
>> Hello,
>>
>> I'm currently running RT(3.6.6) and trying to upgrade system hardwares
>> as well as RT itself. I have setup a latest RT(3.8.8) on my brand new
>> system and with just fresh setup, it works fine. However, since I've
>> restored dumped mysql data from RT 3.6.6 and upgraded database scheme
>> using "upgrade-mysql-schema.pl", httpd always fails to start. Below is
>> the error messages in error_log and there are no errors in rt.log
>> (..../rt3/var/log/rt.log). I'm really trying to figure out why perl
>> can't locate RT::Condition modules when httpd starts. Please shed some
>> lights on me. Thanks !
>
> One of your scrips has a blank condition, you'll need to find it and
> fix it.
>
> -kevin
>
>> I'm running RT 3.8.8 with following packages.
>> - CentOS 5.5
>> - httpd-2.2.3-43
>> - mod_perl-2.0.4-6
>> - mysql-5.0.77-4
>>
>> --------------- error_log
>> [Sun Aug 15 08:28:28 2010] [error] Require of RT::Condition::
>> failed.\nCan't locate RT/Condition/.pm in @INC (@INC contains:
>> /data/www/rt3/bin/../local/lib /data/www/rt3/bin/../lib
>> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
>> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl
>> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
>> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl
>> /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
>> /etc/httpd) at (eval 1326) line 3.\n\nCompilation failed in require at
>> (eval 2) line 1.\n
>> [Sun Aug 15 08:28:28 2010] [error] Can't load Perl file:
>> /data/www/rt3/bin/webmux.pl for server foo.mydomain.com:0, exiting...
>> ----------------
>>
>> -Dylan
>>
>> RT Training in Washington DC, USA on Oct 25 & 26 2010
>> Last one this year -- Learn how to get the most out of RT!
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>



-- 
- Dylan Choi



More information about the rt-users mailing list