[rt-users] Can't locate RT/Condition/.pm

[Kevin Falcone]

On Sun, Aug 15, 2010 at 11:19:17AM -0700, Dylan Choi wrote:
> Thanks a bunch Kevin. Finally, httpd runs on the system and I was able
> to see all the data from my old machine after I ran below sql.
> 
> delete from Scrips where ScripCondition=0;

It might have been better to select * from Scrips where ScripCondition
= 0; and then go fix it in the UI.  It isn't clear to me why you had
blank condition scrips in the first place.

-kevin

> On Sun, Aug 15, 2010 at 6:35 AM, Kevin Falcone
> <falcone at bestpractical.com> wrote:
> > On Sun, Aug 15, 2010 at 02:14:36AM -0700, Dylan Choi wrote:
> >> Hello,
> >>
> >> I'm currently running RT(3.6.6) and trying to upgrade system hardwares
> >> as well as RT itself. I have setup a latest RT(3.8.8) on my brand new
> >> system and with just fresh setup, it works fine. However, since I've
> >> restored dumped mysql data from RT 3.6.6 and upgraded database scheme
> >> using "upgrade-mysql-schema.pl", httpd always fails to start. Below is
> >> the error messages in error_log and there are no errors in rt.log
> >> (..../rt3/var/log/rt.log). I'm really trying to figure out why perl
> >> can't locate RT::Condition modules when httpd starts. Please shed some
> >> lights on me. Thanks !
> >
> > One of your scrips has a blank condition, you'll need to find it and
> > fix it.
> >
> > -kevin
> >
> >> I'm running RT 3.8.8 with following packages.
> >> - CentOS 5.5
> >> - httpd-2.2.3-43
> >> - mod_perl-2.0.4-6
> >> - mysql-5.0.77-4
> >>
> >> --------------- error_log
> >> [Sun Aug 15 08:28:28 2010] [error] Require of RT::Condition::
> >> failed.\nCan't locate RT/Condition/.pm in @INC (@INC contains:
> >> /data/www/rt3/bin/../local/lib /data/www/rt3/bin/../lib
> >> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
> >> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl
> >> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
> >> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl
> >> /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .
> >> /etc/httpd) at (eval 1326) line 3.\n\nCompilation failed in require at
> >> (eval 2) line 1.\n
> >> [Sun Aug 15 08:28:28 2010] [error] Can't load Perl file:
> >> /data/www/rt3/bin/webmux.pl for server foo.mydomain.com:0, exiting...
> >> ----------------
> >>
> >> -Dylan
> >>
> >> RT Training in Washington DC, USA on Oct 25 & 26 2010
> >> Last one this year -- Learn how to get the most out of RT!
> >
> >
> > RT Training in Washington DC, USA on Oct 25 & 26 2010
> > Last one this year -- Learn how to get the most out of RT!
> >
> 
> 
> 
> -- 
> - Dylan Choi
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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