[rt-users] RT mailgate loop revisited - last chapter

Kevin Falcone falcone at bestpractical.com
Tue Aug 17 16:53:33 EDT 2010

On Thu, Aug 12, 2010 at 12:37:01PM -0700, Kenneth Crocker wrote:
>    The only thing I can figure is that one or more of the settings shown above is causing RT to
>    initiate a mail loop every 15 minutes. Does RT go to the incoming mail server to look for
>    "new" mail every 15 minutes? If so, why 15 minutes? Where does that setting exist? Is there
>    something in one of the settings above that tells RT to keep re-trying to add this guy?


RT does not query for new mail.  Your mail infrastructure does.

You have told RT to fail to create new users for people, make your
mail infrastructure respect that.

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