[rt-users] Scrips and Recipients

Kevin Falcone falcone at bestpractical.com
Wed Aug 18 10:56:21 EDT 2010

On Wed, Aug 18, 2010 at 04:47:04PM +0200, ronald higgins wrote:
> On our RT system every queue has a "Scrips and Recipients" section
> under the Reply/Resolve tab.
> I've come across 1 queue where the tickets do not have this "Scrips
> and Recipients" under Reply/Resolve, is there
> a queue specific place that this needs to be enabled?

Most likely, you do not have ShowOutgoingEmail in that queue.

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