[rt-users] Scrips and Recipients

Kevin Falcone falcone at bestpractical.com
Wed Aug 18 10:56:21 EDT 2010


On Wed, Aug 18, 2010 at 04:47:04PM +0200, ronald higgins wrote:
> On our RT system every queue has a "Scrips and Recipients" section
> under the Reply/Resolve tab.
> I've come across 1 queue where the tickets do not have this "Scrips
> and Recipients" under Reply/Resolve, is there
> a queue specific place that this needs to be enabled?

Most likely, you do not have ShowOutgoingEmail in that queue.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100818/2c534f37/attachment.sig>


More information about the rt-users mailing list