[rt-users] Hiding ticket metadata for certain groups

Kevin Falcone falcone at bestpractical.com
Fri Aug 20 10:19:04 EDT 2010

On Fri, Aug 20, 2010 at 08:22:36AM +0200, Miha Valencic wrote:
>    users _are_ indeed created in the DB, but they were not visible in the UI. I was already
>    prepared to write back that the users are not visible in the UI, when I tried searching for a
>    specific handle and UI found that user.
>    It is a bit unintuitive that in order to list all users (Privileged _and_ Unprivileged) one
>    has to search for users with filter not matching "someN0n$en$e" to see all of the users.

It is easy to end up with hundreds of thousands of Unprivileged user
records in a long running public RT instance.  Having to search for
them tends to work a lot better.

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