[rt-users] Forward ticket with complete history and attachments
falcone at bestpractical.com
Fri Aug 20 10:25:39 EDT 2010
On Fri, Aug 20, 2010 at 09:36:13AM -0400, Dustin Berube wrote:
> I'm looking to forward a ticket with full transaction history and attachments to an email
> address. I have tried using the forward button for the ticket (next to Resolve), however I
> only get the initial ticket creation and the file attachment that was submitted at that time.
> I'm using RT 3.8.8.
The Forward button at the top of the tickets forwards all
correspondence and attachments. Is it possible that your other
transactions are comments?
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