[rt-users] Forward ticket with complete history and attachments

Kevin Falcone falcone at bestpractical.com
Fri Aug 20 10:25:39 EDT 2010

On Fri, Aug 20, 2010 at 09:36:13AM -0400, Dustin Berube wrote:
>    I'm looking to forward a ticket with full transaction history and attachments to an email
>    address. I have tried using the forward button for the ticket (next to Resolve), however I
>    only get the initial ticket creation and the file attachment that was submitted at that time.
>    I'm using RT 3.8.8.

The Forward button at the top of the tickets forwards all
correspondence and attachments.  Is it possible that your other
transactions are comments?

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