[rt-users] Permissions for saved search on RT at a Glance
alister at gossamer-threads.com
Fri Aug 20 13:58:19 EDT 2010
I have a new install of RT and would like to change the default
RT-at-a-Glance for everyone.
I followed the instructions on the wiki here and I have it working for
the root user.
I created a 'support' group and added 4 users to that group.
I also created an 'Approvers' group but no-one is in that yet.
I saved my custom query as 'RT System saved searches > My Service Requests'.
In Config > Groups > 'Support' > Group Rights
I added 'ShowSavedSearches' to both the 'System Privileged' group and
the 'User defined - Support' group.
Unfortunately I get the error "Predefined search My Service Requests not
found" when logging in as the Support user Phil.
Have I missed something simple with my Permissions settings?
Thanks in advance,
Alister West <alister at gossamer-threads.com>
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