[rt-users] Change Update Type default

Max McGrath mmcgrath at carthage.edu
Wed Aug 25 11:27:12 EDT 2010


thanks Kevin.

When abouts can we expect 3.8.9?
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Wed, Aug 25, 2010 at 10:22 AM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Wed, Aug 25, 2010 at 10:17:47AM -0500, Max McGrath wrote:
> >    Hi all -
> >    Looking for a way to change the default on Update.html.
> >    Currently it is set to Comments (Not sent to requestors) but I'd like
> the default to be Reply
> >    to requestors.
> >    I found the code in Update.html and I reversed the two options, but
> that just changes the
> >    positioning within the drop down box.
> >    I'd like reply to be there by default so we don't have to use the drop
> down box.
>
> The easiest thing is to pull the patch from 3.8-trunk that adds a
> user/global preference, or wait for 3.8.9
>
> -kevin
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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