[rt-users] modified from: address in replies

[polloxx]

You mean the "Reply Address"? Only the reply-to: address is changed on
our server, not the from: address.


On Wed, Aug 25, 2010 at 6:15 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Wed, Aug 25, 2010 at 05:45:08PM +0200, polloxx wrote:
>> OK: we have an request address for all queues, let's say
>> help at ourdomain.com, but for one particular queue we want to set a
>> different from: address when our helpdesk dept. replies to the
>> customer, eg: support at ourdomain.com.
>> How can we establish this?
>
> Go to the Queue Admin page for that queue, check the correspond
> address.
>
> See my previous reply -
>
>> On Wed, Aug 25, 2010 at 4:55 PM, Kevin Falcone
>> >> > I think you just want to change the Correspond Address on the queue
>> >> > admin page.  No need for template hacking.
>
> -kevin
>
>
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