[rt-users] modified from: address in replies
falcone at bestpractical.com
Fri Aug 27 12:42:04 EDT 2010
On Thu, Aug 26, 2010 at 08:15:59AM +0200, polloxx wrote:
> You mean the "Reply Address"? Only the reply-to: address is changed on
> our server, not the from: address.
Reply Address controls From: and Reply-To: unless you've made changes
> On Wed, Aug 25, 2010 at 6:15 PM, Kevin Falcone
> <falcone at bestpractical.com> wrote:
> > On Wed, Aug 25, 2010 at 05:45:08PM +0200, polloxx wrote:
> >> OK: we have an request address for all queues, let's say
> >> help at ourdomain.com, but for one particular queue we want to set a
> >> different from: address when our helpdesk dept. replies to the
> >> customer, eg: support at ourdomain.com.
> >> How can we establish this?
> > Go to the Queue Admin page for that queue, check the correspond
> > address.
> > See my previous reply -
> >> On Wed, Aug 25, 2010 at 4:55 PM, Kevin Falcone
> >> >> > I think you just want to change the Correspond Address on the queue
> >> >> > admin page. No need for template hacking.
> > -kevin
> > RT Training in Washington DC, USA on Oct 25 & 26 2010
> > Last one this year -- Learn how to get the most out of RT!
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Size: 195 bytes
Desc: not available
More information about the rt-users