[rt-users] rt-extension-spawnlinkedticket

Alex Young alexyoung at scoutsolutions.co.uk
Fri Aug 27 12:31:45 EDT 2010


After installing rt-extension-spawnlinkedticket on 3.8.8 clicking the
create button under the links section causes an error as the form action
is incorrect.

 

<form action="//rtElements/SpawnLinkedTicket" name="SpawnLinkedTicket">

 

This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.

 

The offending line in the plugin seems to be this:

RT::Interface::Web::Redirect(
RT->Config->Get('WebURL')."Ticket/Create.html?$query_string" );

 

Both WebPath and WebBaseURL are set in RT_SiteConfig.pm

 

Every other plugin seems to work fine.

 

Anyone know why it might not be pulling WebURL correctly from the RT
Config to construct the correct URL? 

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