[rt-users] rt-extension-spawnlinkedticket

[Kevin Falcone]

On Fri, Aug 27, 2010 at 05:31:45PM +0100, Alex Young wrote:
>    After installing rt-extension-spawnlinkedticket on 3.8.8 clicking the create button under the

I don't believe there is an extension named that, you should double
check that.  Also, it always helps to mention a version.

-kevin


>    links section causes an error as the form action is incorrect.
>    <form action="//rtElements/SpawnLinkedTicket" name="SpawnLinkedTicket">

> 
>    This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.
> 
> 
> 
>    The offending line in the plugin seems to be this:
> 
>    RT::Interface::Web::Redirect( RT->Config->Get('WebURL')."Ticket/Create.html?$query_string" );
> 
> 
> 
>    Both WebPath and WebBaseURL are set in RT_SiteConfig.pm
> 
> 
> 
>    Every other plugin seems to work fine.
> 
> 
> 
>    Anyone know why it might not be pulling WebURL correctly from the RT Config to construct the
>    correct URL?

> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!

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