[rt-users] rt-extension-spawnlinkedticket

[Kevin Falcone]

On Fri, Aug 27, 2010 at 09:21:29PM +0100, Alex Young wrote:
> It's version 0.04 from here:
> http://search.cpan.org/~ruz/RT-Extension-SpawnLinkedTicketInQueue-0.04/

So, SpawnLinkedTicketInQueue not spawnlinkedticket

> I think the line causing the error is the following line:
> <form action="/<%
> RT->Config->Get('WebPath')."Elements/SpawnLinkedTicket" %>"
> name="SpawnLinkedTicket">

Looks like this was already fixed in the repo in 
b27892abc540569e503c1168f2450a16afa82a4c

-kevin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: 27 August 2010 19:09
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] rt-extension-spawnlinkedticket
> 
> On Fri, Aug 27, 2010 at 05:31:45PM +0100, Alex Young wrote:
> >    After installing rt-extension-spawnlinkedticket on 3.8.8 clicking 
> > the create button under the
> 
> I don't believe there is an extension named that, you should double
> check that.  Also, it always helps to mention a version.
> 
> -kevin
> 
> 
> >    links section causes an error as the form action is incorrect.
> >    <form action="//rtElements/SpawnLinkedTicket" 
> > name="SpawnLinkedTicket">
> 
> > 
> >    This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.
> > 
> > 
> > 
> >    The offending line in the plugin seems to be this:
> > 
> >    RT::Interface::Web::Redirect( 
> > RT->Config->Get('WebURL')."Ticket/Create.html?$query_string" );
> > 
> > 
> > 
> >    Both WebPath and WebBaseURL are set in RT_SiteConfig.pm
> > 
> > 
> > 
> >    Every other plugin seems to work fine.
> > 
> > 
> > 
> >    Anyone know why it might not be pulling WebURL correctly from the
> RT Config to construct the
> >    correct URL?
> 
> > 
> > RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this 
> > year -- Learn how to get the most out of RT!
> 
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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