[rt-users] rt-extension-spawnlinkedticket

Alex Young alexyoung at scoutsolutions.co.uk
Fri Aug 27 16:21:29 EDT 2010

It's version 0.04 from here:

I think the line causing the error is the following line:
<form action="/<%
RT->Config->Get('WebPath')."Elements/SpawnLinkedTicket" %>"

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Sent: 27 August 2010 19:09
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] rt-extension-spawnlinkedticket

On Fri, Aug 27, 2010 at 05:31:45PM +0100, Alex Young wrote:
>    After installing rt-extension-spawnlinkedticket on 3.8.8 clicking 
> the create button under the

I don't believe there is an extension named that, you should double
check that.  Also, it always helps to mention a version.


>    links section causes an error as the form action is incorrect.
>    <form action="//rtElements/SpawnLinkedTicket" 
> name="SpawnLinkedTicket">

>    This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.
>    The offending line in the plugin seems to be this:
>    RT::Interface::Web::Redirect( 
> RT->Config->Get('WebURL')."Ticket/Create.html?$query_string" );
>    Both WebPath and WebBaseURL are set in RT_SiteConfig.pm
>    Every other plugin seems to work fine.
>    Anyone know why it might not be pulling WebURL correctly from the
RT Config to construct the
>    correct URL?

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