[rt-users] Accented Character in Subject - Email is not sent

Sergio Charpinel Jr. sergiocharpinel at gmail.com
Wed Dec 1 08:42:21 EST 2010


Hi,

I have a RT 3.8.8 which was upgraded from 3.8.5.

The problem is when I answer a ticket via e-mail, and use accented chars in
the Subject. RT replaces these chars with a ? , and does not send the e-mail
(to AdminCc).
Also, the chars are replaced in the body of the message with ? .

My outputEncoding is uft-8 (default). I tried to change
to Set($EmailOutputEncoding, 'iso-8859-1'); , but it did not work too.

Any ideas?

Thanks in advance.

-- 
Sergio Roberto Charpinel Jr.
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