[rt-users] Accented Character in Subject - Email is not sent

[Sergio Charpinel Jr.]

Mathieu,

Thanks very much.

I still have a little problem. When I answer the ticket from gmail, for
example, the encoding still not right.
But in RT it is fine.

2010/12/1 Mathieu Longtin <mathieu at closetwork.org>

> I just submitted a patch for this:
>
>
> http://issues.bestpractical.com/Ticket/Display.html?id=16052;user=guest;pass=guest
> --
> Mathieu Longtin
> 1-514-803-8977
>
>
>
> On Wed, Dec 1, 2010 at 8:42 AM, Sergio Charpinel Jr. <
> sergiocharpinel at gmail.com> wrote:
>
>> Hi,
>>
>> I have a RT 3.8.8 which was upgraded from 3.8.5.
>>
>> The problem is when I answer a ticket via e-mail, and use accented chars
>> in the Subject. RT replaces these chars with a ? , and does not send the
>> e-mail (to AdminCc).
>> Also, the chars are replaced in the body of the message with ? .
>>
>> My outputEncoding is uft-8 (default). I tried to change
>> to Set($EmailOutputEncoding, 'iso-8859-1'); , but it did not work too.
>>
>> Any ideas?
>>
>> Thanks in advance.
>>
>> --
>> Sergio Roberto Charpinel Jr.
>>
>
>


-- 
Sergio Roberto Charpinel Jr.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101202/6fbb1fa2/attachment.htm>