[rt-users] callback for Search/Simple.html not working on freebsd

Kenneth Marshall ktm at rice.edu
Wed Dec 8 09:06:36 EST 2010

On Wed, Dec 08, 2010 at 05:05:02PM +0300, alexander lunev wrote:
> 08.12.2010 16:58, Kenneth Marshall ??????????:
>>> I _need_ to search resolved tickets, and in simple search they're not
>>> searching. Besides, this is my first try to make callbacks work, and i'm
>>> planning to further customize RT for my needs, and i want to understand 
>>> why
>>> it is not working at all?
>> All that you should need to do is include the word resolved in the
>> Simple Search window to search resolved tickets. For example:
>> turkey open resolved
>> would search all open or resolved tickets with the word turkey in
>> the subject.
> Thank you for this valuable advice, although i already know how to search 
> all tickets by including words like resolved or deleted.
> The question is WHY CALLBACK DOESN'T WORK?

You probably did this already, but did you clear the Mason cache?


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