[rt-users] callback for Search/Simple.html not working on freebsd

[alexander lunev]

08.12.2010 16:58, Kenneth Marshall пишет:
>> I _need_ to search resolved tickets, and in simple search they're not
>> searching. Besides, this is my first try to make callbacks work, and i'm
>> planning to further customize RT for my needs, and i want to understand why
>> it is not working at all?
>>
>
> All that you should need to do is include the word resolved in the
> Simple Search window to search resolved tickets. For example:
>
> turkey open resolved
>
> would search all open or resolved tickets with the word turkey in
> the subject.

Thank you for this valuable advice, although i already know how to 
search all tickets by including words like resolved or deleted.

The question is WHY CALLBACK DOESN'T WORK?

-- 
best regards