[rt-users] Migrate and upgrade RT

[John Arends]

The database doesn't get automatically upgraded, but old databases will 
usually work just fine, so your problem is likely not database related. 
You need to run manually upgrade the database schema.

On 12/9/10 11:17 AM, Kevin Bailey wrote:
> Hi,
>
> Currently we have RT running at version
>
> ii  request-tracker3.6              3.6.1-4+etch1                   
> Extensible trouble-ticket tracking system
>
> on a Debian etch server.
>
> We have a nice new Debian server set up running Debian lenny.  And 
> we've installed RT on that server from the repository - currently version
>
> ii  request-tracker3.6                3.6.7-5+lenny4
>
> Any pointers on how we move the data from the old server to the new one.
>
> I was told that it was just a question of copying the database over to 
> the new server and connecting to it using the conf file.  Then the 
> database would automatically get updated when it was first accessed - 
> but we've run into a problem whereby the web server fails to start
>
> [Thu Dec 09 16:53:06 2010] [error] Insecure dependency in chdir while 
> running with -T switch at /usr/share/perl/5.10/File/Path.pm line 
> 222.\nCompilation failed in require at (eval 2) line 1.\n
> [Thu Dec 09 16:53:06 2010] [error] Can't load Perl file: 
> /usr/share/request-tracker3.6/libexec/webmux.pl for server 
> cyclone2.freewayprojects.com:80, exiting..
>
> I will start looking through the docs etc but thought I'd ask for some 
> pointers first.
>
> Thanks,
> -- 
> *Kevin Bailey*
> Director/Programmer - Freeway Projects Limited
> Web: www.freewayprojects.com <http://www.freewayprojects.com/>
> Email: kbailey at freewayprojects.com <mailto:kbailey at freewayprojects.com>
> Phone: +44 (0)1752 267090
>
> Recycle for Amnesty <http://www.amnesty.org.uk/recycle>


-- 
John Arends
jarends at illinois.edu
Network Analyst
College of ACES ITCS
University of Illinois at Urbana-Champaign

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