[rt-users] RTFM 2.4.3rc1 question

[Kevin Falcone]

On Tue, Dec 14, 2010 at 11:55:46AM -0600, Max McGrath wrote:
>    I have RTFM setup and I use it mainly for Canned Responses. Right now when I use an article in
>    my reply I see a bunch of <br />. Obviously showing all the HTML line breaks from my article.
>    When I go to modify my article I just see the normal article with no HTML. Is there a way I
>    can get the HTML to stop showing up?

If your article contains HTML, I wouldn't expect it to work well with
the rich text editor since it tries to escape things on the way in.
What kind of Custom Field are you using for your article storage?

-kevin
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