[rt-users] getting the "Resolver Name / address" into a template?

Joseph Spenner joseph85750 at yahoo.com
Tue Dec 14 17:04:30 EST 2010


I'm using RT 3.8.8 and would like to create a template to be used at the time of resolving the ticket.  It should contain:

Ticket number
Resolver name

I believe the ticket number is pretty simple:  #{$Ticket->id()}
But is there a way to get the name/email address of the person who resolved the ticket?

Thanks!




      
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